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I.T. Audit

Duration: 10 week

Free

I.T. Audit

The Scope, Audit Process & Purpose, Compliance & Substantive Test, Sampling, Asserts, Verification, Internal Controls & Checks, Investigations, Reporting, Audit Processes & Execution, Strategies, Validating Procedures, COSO's Internal Control

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Advanced Dynamic Office Management & Administrative Skills

Duration: 10 week

Free

Advanced Dynamic Office Management & Administrative Skills

Organizational Principles and Characteristics, The Secretarial and Administrative Role, Developing Professional Business Image, Differences between Work Ethics and Office Ethics, How to handle Stress and Difficult People, Effective Business ,…

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Procurement and Contract Management

Duration: 10 week

Free

Procurement and Contract Management

Purchasing and Procurement of Goods and Services, Private & Public Procurement Management, E-Procurement, Current Trends, Processes, Contract Agreement & Types & Organization, Reimbursable Cost, Time & Material, Contract Selection, Planning,…

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HR and Business Analytics

Duration: 10 week

Free

HR and Business Analytics

The Role of Human Resource Management in an organization, Differences between People Management and Human Resource Management, The Role of Line Managers, Employee Recruitment, Workforce Planning, Hiring, Orientation, Induction and…

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Leading & Managing Strategy

Duration: 10 week

Free

Leading & Managing Strategy

Developing leadership skills is more than learning to be a good manager. Great leadership is first and foremost an “inside job”. Before we can lead others with influence and confidence,…

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Agile Project Management / PM Essentials

Duration: 10 week

Free

Agile Project Management / PM Essentials

Organisations in the international development sector see improvements in project management practice as a top priority. It is crucial to embed a common approach to project management so that the…

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Project Management Professional (PMP)

Duration: 10 week

Free

Project Management Professional (PMP)

The Role of the Project Manager, Project Scope, Schedule , Cost, Risk, Quality, Communications, Procurement, Project Resource Management, Stakeholder Management, Project Integration (Based on the Latest Edition of the PMBOK®…

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Customer Service Management

Duration: 10 week

Free

Customer Service Management

Service Excellence Competency Framework, Determining Customer Expectations, Customer Service Communications, Service from the Heart, Enhancing Service Culture, Determining the Role Model for Service Excellence, Road Map to Service Excellence, Determining…

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Duration: 10 week

Free

Coaching and Mentoring

What is Coaching & Mentoring, Understanding the Reality, Coaching Employees to Peak Performance, Mentoring Team Members to take their Skills to the Next Level, Communication Techniques, How to Overcome Roadblocks,…

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